Top 38 Customer support tools

HubSpot is a customer platform with all the software, integrations, and resources you need to connect your marketing, sales, content management, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers.

The Customer Company

The complete AI-first customer service solution

Business Messaging Platform For Startups & SMBs

Customer Messaging Software

Customer service, live chat, and helpdesk solutions for online businesses.

Conversational tools for customer engagement

Introducing Air - the world's first ever AI that can have full on 10-40 minute long phone calls that sound like a real human, with infinite memory, perfect recall, and can autonomously take actions across 5,000 plus applications. It can do the entire job of a full-time agent without having to be trained, managed, or motivated. It just works 24/7/365.

Caffeinated CX is an AI tool designed to help businesses improve the efficiency of their customer support teams by automating the response process. Using machine learning algorithms, Caffeinated CX trains its autofill AI to respond to customer inquiries faster by analyzing previous support history, thereby cutting support costs and improving profitability. It claims to integrate natively across support software such as Zendesk, Intercom, and Freshdesk, enabling businesses to work with their existing software seamlessly. Caffeinated CX guarantees a 10x increase in efficiency or a money-back guarantee to their customers.The tool is hyper-focused on delivering the best possible customer support possible and is continually learning from a team's responses to refine its AI capabilities. Caffeinated CX is particularly efficient in enabling support teams to work faster without replacing the team. The tool is up and running quickly, and even less experienced team members can easily get started with the technology.Overall, Caffeinated CX is a smart AI tool that businesses can use to supercharge their support productivity and provide faster and efficient service to their customers.

DigitalGenius is an AI-powered eCommerce platform designed to automate customer service processes, enhance the customer experience, and reduce costs. It is built specifically for eCommerce and retail businesses with features such as AI image recognition, text recognition technology, and 60+ pre-built use cases for eCommerce. The platform integrates with eCommerce and carrier systems and comes with a built-in dashboard for analytics and reporting. It is customizable to match the brand of the business and is multi-lingual and cross-channel. DigitalGenius uses AI to automate responses to common customer queries and identifies issues proactively to provide faster response times, quicker resolutions, and improved CSAT scores. The platform is designed to handle various customer service processes, including updating courier, CRM and CMS, responding to order-related queries, and canceling orders. Many renowned companies such as G-STAR RAW®, QUIKSILVER, and SKULLCANDY have used DigitalGenius and reported impressive figures of reduced average resolution time, first reply time, and increased CSAT scores. The platform offers a fully managed implementation with support from product experts. DigitalGenius is an AI solution that learns and evolves from every interaction within the customer network to provide seamless customer experience and retain customers.

AI Chatbot for E-Commerce Customer Service

Create Your Own AIChatbot For Customer Service. Instantly resolve 90% of your support inquiries with an AI powered chatbot that understands your business needs.